City of Austin Utilities
Austin area call: (512) 494-9400
Outside Austin call toll-free: (888) 340-6465
Monday – Friday: 7:00 a.m. to 9:00 p.m. CST
Saturday: 9:00 a.m. to 1:00 p.m. CST
Water bills are generally handled by the apartment property. We recommend connecting with the property directly for billing and account detail setup.